Privacy Policy
Last updated: January 24, 2025
1. Information We Collect
1.1 Personal Information: When you create an account, we collect:
- Name and email address
- Account type (Patron or Creator)
- Password (encrypted and secure)
- Profile information you choose to provide
1.2 Usage Information: We automatically collect:
- Watch history and viewing preferences
- Content interaction data (likes, saves, shares)
- Device information and IP address
- Browser type and operating system
1.3 Third-Party Data: If you connect via OAuth providers:
- Creator subscription information
- Discord user ID and username
- Google account basic profile data
2. How We Use Your Information
We use your information to:
- Provide and maintain our service
- Personalize your content recommendations
- Process transactions and manage subscriptions
- Send important service updates and notifications
- Improve our platform and develop new features
- Protect against fraud and ensure security
- Comply with legal obligations
3. Information Sharing
3.1 We do NOT sell your personal information.
3.2 We may share information with:
- Service Providers: Companies that help us operate our platform (hosting, analytics, payment processing)
- Creators: Basic analytics about their content performance (no personal identifying information)
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets
4. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze site traffic and usage
- Personalize content recommendations
You can control cookie settings through your browser, but disabling cookies may limit functionality.
5. Data Security
We implement industry-standard security measures to protect your data:
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Strict access controls and authentication
- Secure data centers with physical security
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at privacy@reactorhub.com
7. Children's Privacy
ReactorHub is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or platform notification.
10. Contact Us
For privacy-related questions or concerns:
Email: privacy@reactorhub.com
Data Protection Officer: dpo@reactorhub.com
Mailing Address:
ReactorHub, Inc.
Attn: Privacy Team
123 Streaming Lane
Los Angeles, CA 90001
Your privacy is important to us. This policy explains how we handle your data with care and respect.